At Amazing Herbs, we stand behind our products and quality controls. If you are not satisfied with an Amazing Herbs product you purchased from our website or one of our authorized sellers in the United States, you may request a refund or replacement product within 45 days of the date of purchase. Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, the Satisfaction Guarantee is not available for products purchased from unauthorized sellers, including unauthorized internet sites. The Guarantee is also limited to original, end-user purchasers in the United States. 

How To Claim The Guarantee 

To submit a Guarantee request, please use our Contact Us form, email us directly at, or call us at 1-800-241-9138 between the hours of 9am to 5pm EST. Please provide (1) the reason for your dissatisfaction, (2) proof of purchase (showing when and where you bought the product, and (3) photos of your product. You must submit your Guarantee request within 45 days of the date of original purchase.   

Guarantee Guidelines 

We reserve the right to verify information, require a valid proof of purchase, and to deny Guarantee requests in our discretion in cases of suspected fraud or where we conclude that the purchaser has abused the Satisfaction Guarantee. We may amend or terminate the Satisfaction Guarantee at any time without notice.    

If you have any questions regarding whether a seller is an authorized seller of our products, please use our Contact Us form, email us directly at, or call us at 1-800-241-9138.