Contact Us

For fastest service, place your order online or call our Toll-Free Order Line:

1-800-241-9138
770-982-4780
770-982-0273 Fax

Outside the U.S. Call 770-982-4780 - Hours: Monday-Friday 9am-8pm EST

Questions? E-mail us info@amazingherbs.com.

AmazingHerbs.com
1960 Parker Ct Ste F
Stone Moutain, GA 30087-3452 - USA

Due to the volume of mail received, we cannot guarantee an immediate reply nor can we give advice for medical questions.

Payment Methods

We accept VISA, MASTERCARD, AMERICAN EXPRESS, and DISCOVER as well as DEBIT CARDS with VISA or MASTERCARD logo's. We also accept PayPal.

We also accept check or money order payment for mail orders. (Please note that orders paid by check can sometimes take up to 7 or more days for processing).

Mail Order

Ordering By Mail and Contact Information

Mail Orders to:

AmazingHerbs.com
1960 Parker Ct Ste F
Stone Moutain, GA 30087-3452 - USA
When mailing an order, please remember to include the following information: 1) complete name; 2) address; 3) phone numbers; 4) quantity & order details. Please remember to include appropriate shipping charges as noted in the shopping cart. Make check or money order payable to: Amazing Herbs. Please allow 7-10 days for mail orders.

Distributor & Wholesale Inquiries

All of our products are available at wholesale prices to qualified retailers and resellers. To obtain a current pricelist or place an order, please call 1-800-241-9138, 770-982-4780 or 770-982-0577. For export or additional information, please fax 770-982-0273 or e-mail us your contact information including business name, address, & phone number.

Return Policy

In unlikely event that you receive defective or damaged merchandise, or have received the wrong merchandise, please contact or customer service department as soon as possible to determine the best method for replacement of your product.

For Product Damaged during shipping: You must immediately contact the carrier to file a damaged merchandise claim within 3 days of receipt. You must have original box available for their inspection. AmazingHerbs.com must be notified by you regarding this claim.

Returns: Email us at info@amazingherbs.com for authorization to return. Please note: we will not accept any returns without authorization. Please complete the following form and submit with the returned item. No refunds will be issued after 30 days of invoice date. A 20% restocking fee will apply for unopened merchandise. Opened merchandise will be credited at 50% of the purchase price. Freight charges are excluded from refunds. *Please note: Due to health and hygiene issues, the following items may not be returned or exchanged: Black Seed Oil, Black Seed body care ie. shampoo, skin cream, etc.

Shipping

We make every effort to ship orders that are received weekdays by 3:00pm (EST) to ship that same day. Orders received on weekends are shipped the next business day.

Next Day and 2nd Day Air service is available on orders received by 3:00pm (EST), Monday through Friday. (Pending product availability). Orders received on weekends or holidays will be shipped the next business day.

Canada & International Shipments

All shipments outside United States are shipped by UPS or US Mail Service depending on the weight. Delivery times can vary between 5-7 days depending on location. Rates are based on item weight. To calculate shipping rate, add items to shopping cart, enter name and address, and select your country from pull down menu. Continue to payment screen and shipping rates will be displayed below order total.

International Shipping Policy

Please note: Customer is responsible for own Custom, Duties and Clearance and Brokerage Charges. International customers order at your own risk. We are not responsible for lost or undelivered packages. Some countries restrict the import of herbal products. So please check with your post office before ordering.

Security and Privacy Policy

All orders placed over the internet are processed using a state of the art (SSL) Secured Server Line. Credit card numbers are digitally encrypted to provide security. We assure you that we will not sell, share, or exchange our customers personal information or e-mail addresses to anyone, nor do we participate in SPAM or junk e-mailing.

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