Amazing Herbs
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Contact Us

Contact Us
Payment Methods
Mail Order
Distributor & Wholesale Inquiries
Return Policy
Shipping
International Shipping Policy
Security and Privacy Policy

 

Contact Us

Questions about your order or general product help? Please complete the CUSTOMER CONTACT FORM and we will respond to your inquiry within 24-48 hours. (Note that we are unable to answer specific medical or disease related questions.)


Our Mailing Address:

Amazing Herbs
3037 Summer Oak Drive
Buford, GA 30518 - USA

Customer Service: 770-982-4780
Fax: 770-982-0273

Hours: Monday-Friday 9am-5pm EST

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Payment Methods

We accept VISA, MASTERCARD, AMERICAN EXPRESS, and DISCOVER as well as DEBIT CARDS with VISA or MASTERCARD logo's. We also accept PayPal.

We also accept check or money order payment for mail orders. (Please note that orders paid byácheck can sometimes take up to 7 or more days for processing).

 

Mail Order

Ordering By Mail and Contact Information

Mail Orders to:

Amazing Herbs
3037 Summer Oak Drive
Buford, GA 30518 - USA

When mailing an order, please remember to include the following information: 1) complete name; 2) address; 3) phone numbers; 4) quantity & order details. Please remember to include appropriate shipping charges as noted in the shopping cart. Make check or money order payable to: Amazing Herbs. Please allow 7-10 days for mail orders.

Distributor & Wholesale Inquiries

Our products are available at wholesale prices to qualified retailers and resellers. To obtain a current pricelist or place an order, please complete our WHOLESALE APPLICATION.

Return Policy

In unlikely event that you received wrong, defective or damaged merchandise, please contact or customer service department by completing the CUSTOMER CONTACT FORM as soon as possible to determine the best method for replacement of your product.

For Product Damaged during shipping:á You must immediately notify the carrier to record the damage. In many cases you may need to retain the original box for their inspection.

Returns: Please complete the CUSTOMER CONTACT FORM to request a return authorization. Note: Returns will not be accepted without authorization. No refunds will be issued after 30 days of invoice date. A 20% restocking fee may apply for unopened merchandise. Opened merchandise will be credited at 50% of the purchase price. Freight charges are excluded from refunds. *Please note: Due to health and hygiene issues, the following items may not be returned or exchanged: Black Seed Oil, Black Seed body care ie. shampoo, skin cream, etc.

Shipping

We make every effort to ship orders that are received weekdays by 3:00pm (EST) to ship that same day. Orders received on weekends are shipped the next business day.

Next Day and 2nd Day Air service is available on orders received by 3:00pm (EST), Monday through Friday. (Pending product availability). Orders received on weekends or holidays will be shipped the next business day.

International Shipping Policy

Please note: By placing an order on AmazingHerbs.com you acknowledge that you will be responsible any Custom, Duties, Clearance and Brokerage Charges. International customers should order at your own risk. AmazingHerbs.com is not responsible for lost, missing, damaged or undelivered packages. **Some countries restrict the import of certain herbal products, so please check with your local post office before ordering.

Security and Privacy Policy

AMAZINGHERBS.COM SECURITY & PRIVACY POLICY: All orders to our store placed over the internet are processed using a state of the art SSL (secure socket layer) technology to keep your personal information private, including your credit card numbers. SSL technology is the safest, most widely used encryption technology available on the Internet today. We assure you that we will not sell, share, or exchange our customers personal information or e-mail addresses to anyone, nor do we participate in SPAM or junk e-mailing.